Jill Glavan leads the CBS4 Problem Solvers team, which keeps her busy every day working on behalf of viewers to get results, protect their pocketbooks, and bring concerning issues to light.

Jill moved to Indianapolis in 2012 and quickly made the city her home. After growing up in the Dallas area, her immediate family moved to Indiana in the early 2000’s and Jill spent summers during her college years at the University of Missouri getting to know the area- she now considers herself an adopted Hoosier!

Jill began her career at WPTZ in Burlington, VT, where she got used to tough winters! In addition to her daily assignments, Jill produced a yearlong series where she became a “localvore,” only eating food produced within 40 miles of her own home. It was a challenging project, but gave her an appreciation of local food and businesses.

When she’s not at work, Jill enjoys reading, attending live concerts, spending time with family and friends, and cheering on her favorite teams: the Colts and Mizzou Tigers.

If you have a problem you’d like Jill to consider or an issue you want to expose, contact her at jglavan@cbs4indy.com or call the CBS4 Problem Solvers hotline at 317-677-1544.

Recent Articles
  • North side apartment complex must continue clean up to avoid $300,000 tax bill, board says

    INDIANAPOLIS, Ind. — A north side apartment complex will have to do more work to keep from paying $300,000 in property taxes next year. CBS4 Problem Solvers started looking into Lakeside Pointe at Nora earlier this year, as residents said they struggled to get the complex to make repairs, even for emergency issues like broken hot water and air conditioning. In June, the Marion County Health Department initiated a sweep of the complex and handed out more than 200 repair […]

  • CBS4 Problem Solvers uncovers history of angry customers trying to recover money from contractor

    INDIANAPOLIS, Ind. – Unhappy homeowners across Indianapolis say they were ripped off by a contractor but taking him to court didn’t help recover their money. Gary Bennett contacted CBS4 Problem Solvers in late July, while his case was pending in small claims court. Bennett hired a man named Tony Hurt, with Indianapolis Downtown Contractors, this past March because he needed a new furnace and air conditioner. He handed over a $1,600 down payment, but he said Hurt only showed up to his […]

  • Low-income residents say they are living with major health issues in subsidized housing

    INDIANAPOLIS, Ind. — All parties involved in the sale of a low-income apartment complex agree that it desperately needs renovation, but construction has been delayed as the sale stalled. Residents at Stonekey Apartments on the near southeast side say they are living with major health and safety issues in units subsidized by the federal government, through the Department of Housing and Urban Development. Meriah Flores has kept close track of the problems in her apartment. When she moved in a […]

  • Stay-at-home dad wants McDonald’s location to reinstall baby changing station in men’s restroom

    INDIANAPOLIS, Ind. — A stay-at-home dad says that a McDonald’s restaurant on the south side of Indianapolis removed the baby changing station from its men’s restroom during a remodel and his calls to have it re-installed have gone nowhere. Chris Brand contacted CBS4 Problem Solvers after more than a year trying to get the issue resolved with McDonald’s managers. Brand used to take his young daughter to the location at US 31 and Stop 11 Road all the time, but […]

  • CBS4 Problem Solvers helps patient get refund 15 months after paying surgery deposit

    LEBANON, Ind. — A year after undergoing spinal surgery, a man said he still couldn’t figure out why he had to pay $1,000 before his doctor would operate. Phillip Ford contacted CBS4 Problem Solvers for help with his medical billing case. A doctor with Indiana Spine Group operated on Ford in the spring of 2018, but as he was preparing for surgery in a pre-operative bed, Ford said he was told he had to pay a deposit. “He says, ‘Well, […]

  • Greenwood woman selling late husband’s ring online nearly falls for possible scam

    GREENWOOD, Ind. – A woman who tried to sell a sentimental item online says she wants other people to know about the buyer who she thinks tried to scam her into sending the item and cash. Betty Hoskins thought she’d found a good home for the custom diamond ring she was selling for $4,500. A man on the website Let Go told her through an online message that he wanted to buy the ring for his wife. This wasn’t the […]

  • CBS4 Problem Solvers finds dangerous issues went unrepaired for years at west side apartments

    INDIANAPOLIS, Ind. — Health department records show repeated problems at a west side apartment complex, where residents say they have gone as many as nine months waiting on repairs in their units. Heather Fields first contacted CBS4 Problem Solvers about issues at Addison Creek Apartments last summer. Since then, she has continued to have problems in her apartment, where the Marion County Health Department has issued more than one repair order, including an emergency repair for broken air conditioning. “This […]

  • Battle continues over north side apartment complex’s tax exemption

    INDIANAPOLIS, Ind. — A county tax board will reconsider its suspension of a north side apartment complex’s property tax exemption, as more information about the property’s owners has come to light. CBS4 Problem Solvers found out that a lawyer representing the owners of Lakeside Pointe at Nora sent a letter and packet of information to county officials on July 12, two weeks before the Marion County Property Tax Assessment Board of Appeals met and suspended the tax exemption. The information […]

  • Home inspector exposed by CBS4 Problem Solvers has been operating under different name in Florida

    INDIANAPOLIS, Ind. — CBS4 Problem Solvers discovered that the state of Florida allowed a home inspector to change his name just months after Indiana officials filed paperwork to have his license permanently revoked. Anthony Maxie, the subject of a CBS4 Problem Solvers investigation in 2017, holds an active license in Florida under the name Anthony Miller. Records show that Maxie filed paperwork to change his last name in March of 2018, in the middle of an investigation by Indiana. Maxie […]

  • Nearly 500 days later, city finally demolishes empty fire-damaged house

    INDIANAPOLIS, Ind. — A house on the near north side of Indianapolis that caught fire in March of 2018 has finally been demolished by a city contractor. It took crews less than two days this week to remove the house, which was badly damaged in the fire and exposed to the elements. The fire also damaged Al Waton’s childhood home next door, which his family recently put on the market after making repairs. “The first thing people ask when they […]

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