Jill Glavan leads the CBS4 Problem Solvers team, which keeps her busy every day working on behalf of viewers to get results, protect their pocketbooks, and bring concerning issues to light.

Jill moved to Indianapolis in 2012 and quickly made the city her home. After growing up in the Dallas area, her immediate family moved to Indiana in the early 2000’s and Jill spent summers during her college years at the University of Missouri getting to know the area- she now considers herself an adopted Hoosier!

Jill began her career at WPTZ in Burlington, VT, where she got used to tough winters! In addition to her daily assignments, Jill produced a yearlong series where she became a “localvore,” only eating food produced within 40 miles of her own home. It was a challenging project, but gave her an appreciation of local food and businesses.

When she’s not at work, Jill enjoys reading, attending live concerts, spending time with family and friends, and cheering on her favorite teams: the Colts and Mizzou Tigers.

If you have a problem you’d like Jill to consider or an issue you want to expose, contact her at jglavan@cbs4indy.com or call the CBS4 Problem Solvers hotline at 317-677-1544.


Recent Articles
  • Family’s fridge replaced after CBS4 Problem Solvers looks into extended warranty

    NOBLESVILLE, Ind. — A family paid the extra $500 for a three year extended warranty on their fridge, but getting a replacement after technicians couldn’t fix it turned out to be more difficult than they expected. Colleen Arvai said a technician has been out to her home nine times over the past year to try to fix the water and ice dispenser. She can live with it, buying bags of ice instead, but by the time she contacted CBS4 Problem […]

  • Attorney ‘shocked’ at difficulty getting eviction case against west side woman dropped

    INDIANAPOLIS, Ind. — A woman facing eviction from her apartment on the west side won her case in court, but an attorney representing her said he’s concerned about what the case means for other tenants. Alvenia Smith and other residents at Addison Creek apartments tell CBS4 Problem Solvers they have been living with major issues in their apartments. In August, Smith first spoke out about her case, which had been on the Marion County Health Department’s radar before she moved […]

  • New Palestine home repainted after CBS4 Problem Solvers steps in to help

    NEW PALESTINE, Ind. — A man who makes his living painting houses turned to CBS4 Problem Solvers with an unusual case. Darrell Scurlock, with Allison’s Painting, started painting the exterior of a client’s house, but when he went back to Home Depot to get more paint and applied it to the house, the colors didn’t match. “I went back and back and back, and they still couldn’t get it to match right,” Scurlock said. At the homeowner’s urging, Scurlock contacted […]

  • Woman faces eviction after health department took landlords to court

    UPDATE (Sept. 27, 2019) — A judge ruled in favor of the tenant, Alvenia Smith, saying her apartment complex cannot evict her before her lease is up because of health department violations. Smith told CBS4 Problem Solvers she is looking for a new place to live after her lease ends in October. Original story: INDIANAPOLIS, Ind. — A woman on the west side of Indianapolis faces eviction two months after the health department filed a court case against her landlords. […]

  • North side apartment complex must continue clean up to avoid $300,000 tax bill, board says

    INDIANAPOLIS, Ind. — A north side apartment complex will have to do more work to keep from paying $300,000 in property taxes next year. CBS4 Problem Solvers started looking into Lakeside Pointe at Nora earlier this year, as residents said they struggled to get the complex to make repairs, even for emergency issues like broken hot water and air conditioning. In June, the Marion County Health Department initiated a sweep of the complex and handed out more than 200 repair […]

  • CBS4 Problem Solvers uncovers history of angry customers trying to recover money from contractor

    INDIANAPOLIS, Ind. – Unhappy homeowners across Indianapolis say they were ripped off by a contractor but taking him to court didn’t help recover their money. Gary Bennett contacted CBS4 Problem Solvers in late July, while his case was pending in small claims court. Bennett hired a man named Tony Hurt, with Indianapolis Downtown Contractors, this past March because he needed a new furnace and air conditioner. He handed over a $1,600 down payment, but he said Hurt only showed up to his […]

  • Low-income residents say they are living with major health issues in subsidized housing

    INDIANAPOLIS, Ind. — All parties involved in the sale of a low-income apartment complex agree that it desperately needs renovation, but construction has been delayed as the sale stalled. Residents at Stonekey Apartments on the near southeast side say they are living with major health and safety issues in units subsidized by the federal government, through the Department of Housing and Urban Development. Meriah Flores has kept close track of the problems in her apartment. When she moved in a […]

  • Stay-at-home dad wants McDonald’s location to reinstall baby changing station in men’s restroom

    INDIANAPOLIS, Ind. — A stay-at-home dad says that a McDonald’s restaurant on the south side of Indianapolis removed the baby changing station from its men’s restroom during a remodel and his calls to have it re-installed have gone nowhere. Chris Brand contacted CBS4 Problem Solvers after more than a year trying to get the issue resolved with McDonald’s managers. Brand used to take his young daughter to the location at US 31 and Stop 11 Road all the time, but […]

  • CBS4 Problem Solvers helps patient get refund 15 months after paying surgery deposit

    LEBANON, Ind. — A year after undergoing spinal surgery, a man said he still couldn’t figure out why he had to pay $1,000 before his doctor would operate. Phillip Ford contacted CBS4 Problem Solvers for help with his medical billing case. A doctor with Indiana Spine Group operated on Ford in the spring of 2018, but as he was preparing for surgery in a pre-operative bed, Ford said he was told he had to pay a deposit. “He says, ‘Well, […]

  • Greenwood woman selling late husband’s ring online nearly falls for possible scam

    GREENWOOD, Ind. – A woman who tried to sell a sentimental item online says she wants other people to know about the buyer who she thinks tried to scam her into sending the item and cash. Betty Hoskins thought she’d found a good home for the custom diamond ring she was selling for $4,500. A man on the website Let Go told her through an online message that he wanted to buy the ring for his wife. This wasn’t the […]

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