Jill Glavan leads the CBS4 Problem Solvers team, which keeps her busy every day working on behalf of viewers to get results, protect their pocketbooks, and bring concerning issues to light.

Jill moved to Indianapolis in 2012 and quickly made the city her home. After growing up in the Dallas area, her immediate family moved to Indiana in the early 2000’s and Jill spent summers during her college years at the University of Missouri getting to know the area- she now considers herself an adopted Hoosier!

Jill began her career at WPTZ in Burlington, VT, where she got used to tough winters! In addition to her daily assignments, Jill produced a yearlong series where she became a “localvore,” only eating food produced within 40 miles of her own home. It was a challenging project, but gave her an appreciation of local food and businesses.

When she’s not at work, Jill enjoys reading, attending live concerts, spending time with family and friends, and cheering on her favorite teams: the Colts and Mizzou Tigers.

If you have a problem you’d like Jill to consider or an issue you want to expose, contact her at jglavan@cbs4indy.com or call the CBS4 Problem Solvers hotline at 317-677-1544.

Recent Articles
  • CBS4 Problem Solvers helps neighbors get answers about vacant house next door

    INDIANAPOLIS, Ind. — Neighbors on the east side of Indianapolis say they’ve been trying to get answers about a vacant home on their block all year. Ellen Parker lives right next door. She contacted CBS4 Problem Solvers for help, saying that she had contacted various city agencies about the house more than a dozen times and spoken to inspectors, who visited the house at least four times this year, according to city records. “There been nothing done to it, nothing,” […]

  • Most Indiana counties failing to abide by state law passed six years ago to keep kids safe

    RICHMOND, Ind. — A state law requires all 92 Indiana counties to look into the unexpected deaths of children and issue annual reports, but CBS4 Problem Solvers found out most counties have never issued those reports. The reports are supposed to help identify “factors that surrounded or contributed to the death of a child” and “determine whether similar deaths could be prevented in the future,” according to the law. Zaydon Gray, 2, died in March of 2017. His biological father, […]

  • Health inspectors begin issuing emergency orders for renters without heat

    INDIANAPOLIS, Ind. — The cold weather this week has furnaces kicking into high gear, and for some renters that led to the discovery that their heat doesn’t work. Health inspectors in Marion County began issuing 24-hour emergency orders to landlords this week, as temperatures dipped below freezing during the day and night. Once an order is issued, a landlord has 24 hours to fix heat for a resident before a case is cited into court. Lara Morgan, team leader at […]

  • CBS4 Problem Solvers investigates rise in rent to own deals across Indianapolis

    UPDATE (Nov. 11, 2019) — The Fair Housing Center of Central Indiana announced a settlement in its lawsuit against Marshall Welton and Casas Baratas Aqui, or CBA. Neither side admitted fault or liability. As part of the settlement, Welton and CBA agreed to pay $395,000 to plaintiffs in addition to attorney’s fees. The settlement included a consent decree which modifies the practices of CBA, requiring new policies including better recording of land contracts, posting and disseminating of fair housing information, […]

  • Frustration with $128 million state contract for medical rides continues as commission meets for first time

    INDIANAPOLIS, Ind. — A commission created by legislators to oversee a $128 million state contract for transportation to medical appointments met for the first time Friday. The non-emergency medical transportation, or NEMT, commission consists of state legislators, Medicaid providers, and stakeholders. State Sen. Vaneta Becker, who sits on the commission, led an effort at the Statehouse to create the commission to oversee problems with state contractor Southeastrans. Last year, Indiana’s Family and Social Services Administration, or FSSA, entered into a […]

  • Untangling BMV history can prove difficult and costly for people who want to legally drive again

    INDIANAPOLIS, Ind. — You can lose your driver’s license for a lot of reasons in Indiana and getting it back after you rack up violations and suspensions can take a significant amount of time and money. For Jimmy Brown, getting back in the driver’s seat took years of work and thousands of dollars. Brown’s lengthy history with the Indiana Bureau of Motor Vehicles started in the 1980’s, when his cousin began using Brown’s name when he got in trouble with […]

  • BMV error among barriers keeping Frankfort man from driving again

    FRANKFORT, Ind. — CBS4 Problem Solvers spent months delving into a man’s lengthy driving record after he claimed an error at the BMV caused his license to be suspended an extra three years. Every time Robert Marineau needs to go somewhere, he takes his past with him. Marineau hasn’t been allowed to legally drive since the 1990’s because of a long history of drunk driving and driving while suspended. He went to prison more than once and over the past […]

  • Restaurant installs baby changing station in men’s restroom after stay-at-home dad’s complaint

    INDIANAPOLIS, Ind. — A south side Indianapolis man is on a mission to help other stay-at-home dads like him when they’re out in public with their kids. Chris Brand told CBS4 Problem Solvers in September that he had been trying for two years to get a local restaurant to re-install a baby changing station in its men’s restroom after a remodel. There is no law that requires businesses to offer baby changing stations in both women’s and men’s restrooms, but […]

  • Family’s fridge replaced after CBS4 Problem Solvers looks into extended warranty

    NOBLESVILLE, Ind. — A family paid the extra $500 for a three year extended warranty on their fridge, but getting a replacement after technicians couldn’t fix it turned out to be more difficult than they expected. Colleen Arvai said a technician has been out to her home nine times over the past year to try to fix the water and ice dispenser. She can live with it, buying bags of ice instead, but by the time she contacted CBS4 Problem […]

  • Attorney ‘shocked’ at difficulty getting eviction case against west side woman dropped

    INDIANAPOLIS, Ind. — A woman facing eviction from her apartment on the west side won her case in court, but an attorney representing her said he’s concerned about what the case means for other tenants. Alvenia Smith and other residents at Addison Creek apartments tell CBS4 Problem Solvers they have been living with major issues in their apartments. In August, Smith first spoke out about her case, which had been on the Marion County Health Department’s radar before she moved […]

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