Apple store employee’s interaction with boy with autism goes viral

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Photo credit LynnMarie Rink

(January 27, 2016) – A Nashville mother wrote a sweet thank you note to an Apple store employee who went above and beyond to help her son, and now that post is going viral on Facebook.

LynnMarie Rink’s 9-year-old son James has autism. In her post, she writes that James got his first iPad when he was 3-years-old, and he uses it every day as a learning tool. But after six years of use, James’ iPad stopped working.

So LynnMarie and James headed to the Apple store to look at iPads. While James was in the store, something sparked his attention, and he ran full speed into a clear glass wall. “The entire store gasped as they heard the sound of James’ head hitting the glass and then the floor,” said LynnMarie.

Photo credit LynnMarie Rink

Photo credit LynnMarie Rink

An Apple employee rushed over to James and asked how he could help. LynnMarie explained that they wanted to buy an iPad. So the employee got an iPad, sat down next to James, and set it up while sitting on the floor with him. “There are no words to accurately describe how grateful I am that he took the time to ‘meet us right where we were,’” said LynnMarie.

LynnMarie shared this on her Facebook page on January 22, and it’s already been shared over 14,000 times.

LynnMarie said she never expected this post to take off in the way that it did. “I truly believe the only reason this has gone viral is because the world is craving for good news… AND it was such a simple act! All he did was sit down on the floor! He didn’t give someone a million dollars or a new house, he just sat down.  And I was just in the right place and the right time to receive his kindness.”

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