Indiana homeowners deal with flooded basements following severe storms

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CARMEL, Ind. (Dec. 28, 2015) – It’s been raining and pouring, but at some homes no one is snoring. With the rain all weekend, some homes in the area are taking a big hit, especially with flooded basements.

“I’ve been in this business for 12 years, and in December, I’ve never seen nothing like this,” said Louie Garcia, president of Klean Restoration. He says with all this rain and not much snow, the calls keep coming in. “With rain, it’s a sudden impact. With snow it’s a melting process.”

Just this month, Klean Restoration has seen more extractions, water damage, basement floods and roof leaks. At one job in Carmel, the homeowner told FOX59 that her daughter woke up to about a half of a foot of water in the basement.

“The pad is damaged, the baseboards, behind the baseboards, drywall and the contents,” said Garcia, who is helping with the clean up. He says this home’s damage is pretty average, costing about $4,000 or $5,000, which the insurance will likely pay. The key is knowing what to say to your insurance.

“A lot of the time the mistake that [homeowners] make is that they say they have a flood. This is not a flood. This is a sub pump failure,” said Garcia.

The silver living, he says, is that most of the water is just rain water, which isn’t hazardous. However, for clean up, it’s best to call a professional.

And as for when the rain turns into snow this winter, Garcia says that could be another problem.

Free sandbags are available to those who need them. The Indianapolis Department of Public Works will hand out sandbags Tuesday from 7 a.m. to 3:30 p.m. at 1725 S. West Street. There is a 15-bag limit.

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