MONTGOMERY COUNTY, Ind. -- A Montgomery County dispatcher spoke to CBS4 about the chilling 911 call, in which 29-year-old Brandi Worley confessed to murdering her two young children and then trying to kill herself.
The dispatcher, Kyle Proctor, said there was little emotion in the mother’s voice, which made Proctor think and hope she wasn’t telling the truth.
“I had full hope that she was being delusional just for the fact that you never get someone to call and confess something like this,” said Proctor.
Proctor kept his composure and kept asking Worley questions, trying to keep her on the phone.
“Because I didn’t know what she was going to do after she hung up the phone, I didn’t know if she was going to try to harm herself more or try to hurt someone else and with her on the phone, I could get the information that I needed to get,” said Proctor.
About halfway through the call, Worley’s mother showed up at the house and took the phone. Proctor asked her to go check on the kids. Seconds later, you can hear her screaming and crying and that’s the moment proctor knew Worley’s 7-year-old son and 3-year-old daughter were dead.
“You know I look across and the other dispatcher has tears and you’re trying to hold it together, because you know you have something you have to do and you have to get these people help,” said Proctor.
Proctor spent 15 years as a town marshal. For the past year and a half, he’s been a dispatcher and like all dispatchers, he’s gone through the training on how to handle stressful and emotional situations, but there isn’t a script for a call like this one.
“Dispatching isn’t as easy as everybody thinks,” said Proctor. “When you get something like this, it makes it more real that you do make a difference.”
The voice on the other end of a 911 call is the first of the first responders. They may not be at the scene, but that voice is the reason help gets there.
“As far as I’m concerned I did my job the best I could.”