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TAKING ACTION: South side woman blames snow plow for her damaged mailbox

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INDIANAPOLIS, Ind. (Feb. 22, 2015) -- CBS4 is taking action for a south side woman who says a city snow plow knocked over her mailbox. The woman came to us after, she says, the plow pushed her mailbox over during Saturday's snow storm. We found she is not the only one. In fact, a total of six mailboxes were knocked over. The owners of three of the boxes say the plows are to blame.

"It was flattened out here, and several up and down the street as well," said Anna Blankenship, who lives along Stop 11 Road.

Blankenship says she had just finished shoveling a path from her house to her mailbox when all of a sudden the box was knocked over.

"It was broken down, the post, down to the ground, so I don't know. I probably don't have the equipment to go and dig down and see what's in there. I don't know if it's in concrete or not," Blankenship said.

She says it's also not an easy thing for her to go spend money on a new mailbox, which is adding to the frustration.

"And for the other people up and down the street as well, you're just wondering what are they gonna do," she added.

According to the city of Indianapolis: "Please call the Mayor’s Action Center at (317) 327-4622 if this occurs. Staff will install a replacement mailbox at their earliest convenience. The replacement mailbox will consist of a standard 4x4 treated post and standard U.S. Postal service approved box. All replacements shall comply with national traffic safety standards and postal service requirements. Please note however, that a plow itself knocking over a mailbox is extremely rare; commonly the cause of mailbox damage is from 200-300 pounds of snow being thrown from the plow blade, and this is unavoidable. In this situation, the City will not replace damaged mailboxes. This policy is consistent with most municipalities in the area."

Blankenship isn't happy with that possibility, but her neighbor Jerry Clark is prepared for it.

"If they won't take care of it for us in a reasonable time, I guess I'll have to go ahead and do my own replacement," Clark said.

The Postal Service says you should go to your local post office. If your mailbox was knocked over, and the carrier can get to it, it would be brought back. The post office promises to make every attempt to get you your mail.

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